Southbury Parks and Recreation
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Program Refunds

Refunds are granted automatically if a program is canceled. All other refund requests must be made at least 7 days prior to the start of a program. Once a program/activity has started, no refunds will be granted unless unexpected medical complications (injury/illness) prohibit active participation in the program. A refund request form must be completed and submitted to the Parks & Recreation Department as soon as possible as refunds are not able to be issued for classes missed before the form is received. If a refund is granted for a medical reason, the amount will be pro-rated to reflect the number of classes remaining. All refunds are subject to a $25.00 processing fee.